StayAcro
Terms of Service

Welcome to stayacro.com. These terms govern access to and use of the services provided by the website stayacro.com as described below, and constitute a binding contractual agreement between the user and the service provider. Access to the services of this website is conditional upon acceptance of the terms set out below. By accessing and using the services, you agree to be bound by the following terms.

1. Site Owner

The stayacro.com portal is owned by Unozerolab Srls – registered office: Via della Madonnina n.33/b, Lunata, 55012 Capannori (LU, Italy – VAT number IT02569340462.

The owner expressly reserves the right to modify, add or remove parts of these terms at any time and without prior notice, informing users by publishing the changes on the portal. Each user is required to periodically check these terms of use to ensure they are aware of any changes made since their last visit.

The company owning the stayacro.com website reserves the right to modify, suspend or discontinue, even partially, the services, including accessibility to the portal and its content.

2. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

  • Platform: the StayAcro website accessible at stayacro.com and all related services.
  • Manager/Owner: Unozerolab s.r.l.s., with registered office at Via della Madonnina, Capannori (LU), VAT 02569340462, email [email protected].
  • User: any natural or legal person who registers on the Platform or uses its services.
  • Athlete: a natural person User who uses the Platform to discover events and connect with the acroyoga community.
  • Teacher: a natural person User who uses the Platform as an Athlete or to promote their own activities and manage acroyoga events.
  • Association: a legal entity User (ASD, SSD or other associative form) that uses the Platform to publish and manage events.
  • Organiser: a Teacher or Association holding an active subscription who publishes events on the Platform.
  • Event: any workshop, festival, convention, retreat or other acroyoga-related activity published on the Platform.
  • Subscription: the paid plan that allows Organisers to publish and manage events on the Platform.

3. Service

StayAcro is an intermediation service between Event Organisers and Athletes, based on the use of a technological platform that allows users who accept the terms and conditions of use to:

  • Publish and search for events (workshops, festivals, conventions, retreats)
  • Manage event registrations
  • Create public profiles for athletes, teachers and associations
  • Use communication tools within the community

Use of the Platform implies full acceptance of these Terms and Conditions, the Privacy Policy and any other policy published on the site.

This is an evolving service and its nature may be subject to change over time.

stayacro.com is not directly involved in the transaction between Organiser and Athlete, and therefore disclaims any warranty related to control over the quality, safety, morality or legality of any aspect of the published events, the truthfulness or accuracy of listings, the actual sale of registrations or the actual payment of participation fees.

stayacro.com carries out no prior vetting of users who apply for registration, reserving the right to delete user profiles reported by the competent authority. The site manager and its owner cannot in any way guarantee the true identity, age or nationality of a user, and only collects information as declared by each user at the time of registration. Nonetheless, the site manager invites users to provide accurate and truthful data.

stayacro.com merely connects supply and demand by providing an online service integrated within the site.

The user acknowledges that stayacro.com is a service and as such is in no way responsible for content published on the platform, including by way of example data, texts, information, graphics, photos, videos, audio, links. By accepting these terms, the user declares that they are of legal age under the legislation in force in their country of origin, and warrants the accuracy and truthfulness of the information provided to the site manager.

Paid Services

Publication of listings is permitted only to Organiser users (Associations or Teachers), upon subscription to a monthly or annual paid plan with automatic renewal, securely managed through the external platform Stripe.

Upon subscription, the Organiser authorises Stripe to make recurring charges to the selected payment method.

Interaction features with Organiser profiles and events published on the site are available free of charge for Athlete profiles.

Automatic Renewal

The subscription is automatically renewed every month (or every year, depending on the plan selected at the time of purchase) at the rate in force at the time of renewal.

The user will receive a notification from Stripe or from stayacro.com prior to renewal, according to the Stripe account settings.

Subscription Cancellation

The user may cancel the subscription at any time from the "My Subscription" page, which provides direct access to the external Stripe platform, where they can manage cancellation or reinstatement.

Note: Cancellation does not entail a refund for the period already paid.

After cancellation, the subscription will remain active until the end of the current billing cycle. For example, if you cancel on the 15th of the month but your renewal took place on the 1st, you will continue to be able to use the service until the end of the month.

Service Suspension

In the event of non-payment, access to features reserved for Organisers (event publication, registration management) will be suspended until payment is regularised. Events already published will remain visible for 30 days from the date of suspension, after which they may be removed.

Payment Processing

Stripe is responsible for processing payments. For further information, please refer to Stripe's Terms of Service.

No payment data is stored directly by stayacro.com: all sensitive information is handled by Stripe.

4. Content

All content such as photos, videos and texts is and remains the property of the user who publishes it and is protected by copyright to the extent applicable.

A user who consults the site without being the owner of the content published therein is not authorised to download, copy, disseminate, modify, transmit, share, assign for use on any basis, reproduce, rework, distribute, perform, grant access to or commercially exploit in any way the content or services of this site, even partially.

The insertion of unauthorised advertising messages, association with products or the sending of promotional emails is prohibited in any form, except as provided by these terms of use for Organisers.

The user may not send, distribute or in any way publish in the spaces enabled for this purpose content that is defamatory, slanderous, abusive or unlawful in any respect. The user may not publish confidential information including credit card numbers, tax codes or personal document numbers. Any user accessing the site undertakes not to engage in violent or harassing behaviour towards other users on the platform, refraining from the use of defamatory or discriminatory language on the basis of race, religion, gender, sexual orientation, physical or mental disability or otherwise. Breach of these rules will result in immediate account suspension up to and including deletion. In any case, the user is personally responsible for all content published on stayacro.com.

5. Copyright

Multimedia content, such as texts, images, videos etc., is the property of the author and/or the user who publishes it on the platform. In the event of an alleged copyright infringement, the user is required to report it to the stayacro.com site manager, indicating the relevant page and the account from which it originates. Following the necessary investigations, stayacro.com may request removal of the allegedly infringing material and/or disable or suspend access to the service for the user to whom the infringement is attributed.

Without prejudice to other judicial or extrajudicial remedies, stayacro.com may limit, suspend or terminate the service and user accounts, prohibit access to the site and its content, services and tools, delay or remove hosted content, and take technical and legal measures to prevent access to the site.

6. Events

Organiser Obligations

The Organiser who publishes an event declares and warrants that:

  • the information provided (description, dates, venue, prices, instructors) is truthful, accurate and up to date;
  • they hold all titles, permits and authorisations required to organise and carry out the event;
  • the event complies with applicable regulations on safety, taxation and sports law;
  • they will promptly update or remove the event in the event of changes or cancellation.

User Responsibility

The user is solely responsible for their conduct on stayacro.com and for any data, text, information, image, profile, audio, video and link that they publish, post or display on the platform.

While using the services, the user must NOT:

  • violate any applicable law;
  • use the service if not legally capable of entering into a purchase contract;
  • publish false, misleading, defamatory or slanderous content;
  • disseminate or send mass electronic communications;
  • distribute viruses or other technologies capable of damaging stayacro.com or the hardware and software of other users;
  • use the internal messaging system for purposes other than those related to the use of the portal's services.

The Manager reserves the right to suspend or delete without notice any accounts that violate these rules.

Event Registrations and Payments

The financial management of event registrations (participation fees, deposits, refunds) is the exclusive responsibility of the Organiser.

stayacro.com and the manager will have no involvement in the transfer of money between the parties and cannot be called upon to settle related disputes. Any payment complaint must be resolved directly between the parties or through A.D.R. (alternative dispute resolution).

Contractual Relationship

The user may register for events published on the Platform by providing the data required by the registration form prepared by the Organiser. Registration is completed only upon confirmation by the Organiser.

Payment details (e.g. IBAN for bank transfer) are made visible to Users exclusively after confirmation of registration, in order to protect the privacy of Organisers.

The participation contract for the event is established directly between the user and the Organiser. StayAcro.com and the manager are not parties to that contract and are not liable for any breaches thereof.

7. Privacy

The processing of Users' personal data is governed by the StayAcro Privacy Policy, available at stayacro.com/privacy, drawn up in accordance with EU Regulation 2016/679 (GDPR) and Legislative Decree 196/2003 (Privacy Code). The data controller is Unozerolab s.r.l.s.

When using the services provided by stayacro.com, the user may use a pseudonym linked to their user profile.

Data provided at the time of registration will be processed by the joint data controllers in accordance with the privacy policy duly brought to the user's attention and accepted by them.

By using the stayacro.com services, you accept that the manager collects, uses and discloses the information provided as set out in the privacy policy, to which full reference is made.

By publishing content on the Platform (texts, images, event descriptions), the User grants the Manager a non-exclusive, royalty-free and worldwide licence to use, reproduce and display such content to the extent necessary for the operation and promotion of the Platform.

By accessing their account, each user may consult, modify or delete their personal data at any time, freely and as easily as they provided it. The user retains all rights deriving from EU Regulation 2016/679 as explicitly described in the privacy policy.

Public Profiles and Visible Data

Public Profile

Athletes, Teachers and Associations may have a public profile on the Platform. The User is responsible for the content entered in their own profile.

Contact Details

Contact details (email, phone) are shown on the public profile only if the User explicitly activates the "Make contacts public" option in the profile settings. Data is displayed using obfuscation techniques to limit automated collection by bots.

Social Media Links

Links to social media profiles (Facebook, Instagram) entered by the User are always visible on the public profile, if provided.

Intellectual Property

The StayAcro brand, logo, design, source code and all original content of the Platform are the exclusive property of Unozerolab s.r.l.s. and are protected by Italian and European intellectual property law. Any unauthorised reproduction, distribution or use is prohibited.

8. Limitation of Liability

The Manager undertakes to ensure continuity of service but cannot guarantee that the Platform will always be available, error-free or free from interruptions. The Manager is not liable for damages arising from technical malfunctions, service interruptions or cyber-attacks outside its control.

The Manager is not liable for the truthfulness, completeness or legality of content published by Users, nor for the outcome of events organised through the Platform.

To the extent permitted by law, the Manager's total liability towards the User shall in no event exceed the amount paid by the User for the subscription in the 12 months preceding the event giving rise to the damage.

9. Disclaimer of Warranties

The user acknowledges and accepts that stayacro.com and the services provided are offered "as available". The manager, partners, subsidiaries, directors, officers and employees of stayacro.com make no warranty or condition of any kind regarding the completeness, accuracy, availability, timeliness, security or reliability of the services offered or of any other content on the site.

stayacro.com makes no warranty regarding user satisfaction. No advice, whether written or oral, obtained from the manager will create any warranty for the user.

To the extent permitted by applicable Italian law, stayacro.com and its operators will not be held liable for direct, indirect, incidental, special, consequential or moral damages, including without limitation loss of profits, data, use, goodwill or business reputation in any way connected to the user's access to the above-mentioned website.

10. Governing Law and Jurisdiction

These general terms of use and the purchase agreements concluded through the site are governed entirely by Italian law (in particular by the Consumer Code, Legislative Decree 206/2005, and Legislative Decree 70/2003 on electronic commerce).

For any dispute that may arise in connection with the use of stayacro.com services, users must mandatorily initiate an out-of-court dispute resolution procedure, compliant with the requirements provided for by applicable law, before an ad hoc body available online (A.D.R.).

If no agreement is reached through A.D.R., the parties must refer the matter to the competent Court of Lucca (Italy).

In any event, even if a clause of this agreement were to be found invalid, the remaining provisions shall remain in force to all intents and purposes.

Last updated: 26/05/2026.